Privacy Policy

Welcome to TBK Constructions. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are
TBK Constructions ("we," "us," "our") provides custom home construction and interior design services. This Privacy Policy applies to all personal information collected via our website ("Website") and other interactions with you.

2. What Information We Collect
We collect information to provide and improve our services, including:

Personal Information: Name, email address, phone number, postal address.
Identification Documents: For verification and compliance purposes.
Financial Information: Payment details and related billing information.
Technical Data: IP address, browser type, device information, pages visited, and cookies.

3. How We Use Your Information
Your information helps us:

Deliver and manage our services.
Respond to your inquiries and feedback.
Process transactions securely.
Send marketing communications (with your consent).
Improve our Website’s functionality and user experience.
Comply with legal obligations.

4. Sharing Your Information
We may share your personal information with:

Service Providers: Third parties who assist in delivering our services.
Legal Authorities: Where required by law.
Business Transfers: In the event of a sale, merger, or acquisition.

We will not share your information with overseas recipients without your consent unless permitted by law.

5. Cookies and Tracking Technologies
Our Website uses cookies to enhance your browsing experience. Cookies help us understand how you interact with our site, enabling us to improve functionality. You can adjust your browser settings to manage cookie preferences, though some features may be affected.

6. Data Security
We implement reasonable security measures to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no data transmission over the internet is entirely secure. We recommend taking necessary precautions to protect your data.

7. Accessing and Correcting Your Information
You have the right to access and correct the personal information we hold about you. To make a request, please contact us using the details below. We will respond within a reasonable timeframe, in line with the Privacy Act.

8. Complaints and Feedback
If you believe we have breached your privacy rights under the APPs, please contact us with the details of your complaint. We will investigate and respond promptly. If you are not satisfied with our response, you can escalate the matter to the Office of the Australian Information Commissioner (OAIC).

9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our Website signifies your acceptance of the updated policy.